Managed Services
MetaOne is a highly accredited provider of database-managed services. We'll help you lower operational costs by up to 70% whilst reducing downtime and increasing database performance. We specialise in Oracle and Microsoft technologies but can support any database, whether on-premise or in the cloud.
Managed Services
MetaOne works across all on-premise and cloud platforms to deliver superior support that reduces costs by up to 70% and enhances customer performance.
Our database-managed services are trusted by enterprise and mid-sized organizations. With our services built around your requirements, we provide as much or as little support as you need. We can act as a second line of support, as an out-of-hours cover, as an extension of your in-house team or we can look after your database entirely. We can also perform regular health checks and will proactively monitor your environment for potential issues before they cause problems.
Whatever level of support you choose, you’ll get complete and cost-effective peace of mind, knowing that your database is in a safe pair of hands.
What makes our Managed Services so good?
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Preventative analytics
Prevention is better than cure. Our Managed Services deliver actionable insight and predictive analytics. We use our state-of-the-art managed service tools to proactively ensure that your enterprise workloads are as efficient as possible.
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Round the clock support
We'll work whenever you need us to - so you don't have to. Our team of DBAs, across Germany use cutting-edge service management tools to identify severity 1 issues immediately so that overnight processes are not hindered.
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A collaborative approach
We know that success is about teamwork. We'll work in partnership with your in-house teams, your application provider and even our own competitors to best align our collective skills and knowledge to do what's best for your database.
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Instant ROI
Outsourcing core DBA services causes an instant reduction in costs. Typically, you can expect to reduce operational costs by between 40% - 70%. Many of our customers reinvest this resource into areas of innovation within the business.
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An 'always on' service
Unlike an in-house team, we don't take holidays, sick days or even sleep! And, our collective knowledge far surpasses that of one or two individuals - with no knowledge loss should someone move on to a different organisation.
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Total environment support
Our managed services cover complete data platform support. From operating system support (Windows, Linux, and Unix) through to the application layer. This makes our incident diagnosis particularly effective and efficient.
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Specialist providers
The database is in our DNA. We have more database and cloud accreditations than any other partner worldwide - so you know that your database is in a safe pair of hands with our specialized database experts.
Key Managed Service features
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24x7x365 performance monitoring & alerting
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Flexible and reliable support
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A team of experts with a vast collective knowledge
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Weekly, monthly or quarterly health checks
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Hotline support service
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Management information reporting
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Dedicated customer support portal
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Continuous maintenance and automated patching
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Proactive database performance tuning
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Minimised downtime and greater performance
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Reduced knowledge loss if an in-house DBA moves on
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Filled skills gaps in your in-house team
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Be up to date with the latest technology without needing to invest in training
Our trusted partners
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Will I really get an instant ROI?The short answer is yes. The ROI could come from the fact our contract would be cheaper than hiring your own team of internal DBAs, or from the ROI you'll get from the optimization of your environment. On average, a database-managed service can cut your costs by 40%, however, we do have cases where it cuts costs by up to 70%!
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How do you guarantee high levels of service?Our SLAs don't just focus on break/fix. Talk to us about our proactive analytics and meaningful visual metrics which demonstrate the difference we are making over time.
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Legacy support is straightforward, but how do you cope with supporting Oracle databases in cloud environments?Our support systems are platform agnostic. In our opinion delivering a successful support service comes down to a well planned service take-on; we spend more time than most in getting things right from the start.